Hybrid

The safest way to ensure that the STIIIZY product you purchased is a state-regulated, lab-tested cannabis product is to make sure the retailer is a state-licensed dispensary or delivery service.

We encourage you to ask the retailer for its state license number and to verify it with your local cannabis authorities. Please note that STIIIZY cannabis products are currently available only in California, Nevada and Michigan. In California, to verify if a retailer is licensed you can visit the Bureau of Cannabis Control website at https://bcc.ca.gov/consumers/weedwise.html.

In an effort to combat counterfeits, STIIIZY is continuously improving its packaging. We recently introduced QR codes in some of our packages and expect to have them on all new packaging in the near future. You can learn more at https://verify.stiiizy.com.

If you believe you've been sold a counterfeit STIIIZY product, please email us at support@stiiizy.com with the following:

Photos of the packaging; front and back.
Photos of the pod and/or battery; front, back, top and bottom.
Name and contact information of the retailer, or Weedmaps link, where you purchased the product.

The safest way to ensure that the STIIIZY product you purchased is a state-regulated, lab-tested cannabis product is to make sure the retailer is a state-licensed dispensary or delivery service.

We encourage you to ask the retailer for its state license number and to verify it with your local cannabis authorities. Please note that STIIIZY cannabis products are currently available only in California, Nevada and Michigan. In California, to verify if a retailer is licensed you can visit the Bureau of Cannabis Control website at https://bcc.ca.gov/consumers/weedwise.html.

In an effort to combat counterfeits, STIIIZY is continuously improving its packaging. We recently introduced QR codes in some of our packages and expect to have them on all new packaging in the near future. You can learn more at https://verify.stiiizy.com.

If you believe you've been sold a counterfeit STIIIZY product, please email us at support@stiiizy.com with the following:

Photos of the packaging; front and back.
Photos of the pod and/or battery; front, back, top and bottom.
Name and contact information of the retailer, or Weedmaps link, where you purchased the product.

STIIIZY cannabis products are currently available in California, Nevada and Michigan. To find your nearest retailer please visit https://www.stiiizy.com/store-locator or https://weedmaps.com/brands/stiiizy.

STIIIZY batteries can be ordered online at STIIIZY.com. Look up each item for pricing.

Prices may vary by dispensary or delivery service as independent retailers set their own prices. To find your nearest retailer please visit https://www.stiiizy.com/store-locator or https://weedmaps.com/brands/stiiizy. STIIIZY cannabis products are currently only available in California, Nevada and Michigan.

Wholesale or bulk orders are only available to licensed retailers in California, Nevada and Michigan.

If you are a licensed retailer in any of these states, please send us a copy of your state business license and contact information to support@stiiizy.com, and we will forward it to our wholesale department for follow up.

The pods have an estimated shelf life of one year, but this may vary with different environmental conditions such as heat, cold and humidity, and different usage patterns.

STIIIZY only uses the highest quality cannabis oils and botanical terpenes. Changes in coloring occur naturally over time and do not impact purity, potency or effectiveness of the products.

Clogged pods may occur from time to time. To prevent clogging be sure to recharge the battery often so that it is always working at its optimum heat level. We recommend charging the battery on low voltage for 30-45 minutes.

Also check out these other troubleshoot and care tips:

To clear clogs, try dry hitting it, meaning pull on the pod without the battery.
Do not charge the battery with the pod inserted.
Make sure the battery is fully charged before use.
Do not use product while the battery is charging.
Keep pods and batteries away from extreme heat or cold, and humidity.
Replace pods before they are completely dry to avoid overheating.

Minimal leakage may occur from time to time. Use a cotton swab with a small amount of rubbing alcohol to clean residue and see if the problem persists.

To prevent leaking, follow these care tips for pods:

Keep pods and batteries away from enclosed small spaces, extreme heat or cold, and humidity.
Do not store pods upside down.
If leakage persists or is excessive, please contact us at support@stiiizy.com.

STIIIZY Starter Kits and BIIIG Batteries come with a 30-day limited warranty from the original date of purchase. You must keep the original receipt and bring it with you to the store where you bought the battery.

We recommend replacing your used pod before it is completely dry or empty to avoid overheating the coils.

The STIIIZY system is proprietary and our pods are only compliant with STIIIZY batteries.